SONOCARS / HELP

Urgent help during your rental

If something is wrong with your Sonocars vehicle, get to a safe place first. Then call us and describe what happened.

Breakdown / car will not start

Do not force the car to move. Secure it, note any dashboard messages and call Sonocars.

Make people safe and call emergency services when needed. Then contact Sonocars immediately.

Stop in a safe place and do not drive on the damaged tyre. Call us with your location.

Do not try to force the car open. Have your ID ready and contact our team.

Follow the officers’ instructions. Call us if you need rental details or a document.

For urgent situations, calling is the fastest contact method. This form does not replace the emergency number.